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Growth tied to founder posts
No real new customer acquisition
High spend, low incrementality
Spread across channels with no clear performance driver
They weren’t scaling, just recycling demand.
We rebuilt acquisition from the ground up.
Shifted from celebrity-led → product + brand-led acquisition
Refocused paid on driving new customers, not awareness
Consolidated strategy around what actually converts
Built a system where the brand could stand on its own.

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